We are committed to making your visit as easy and enjoyable as possible. Please highlight any access requirements when you are booking a ticket and we will do our best to meet your needs.

Please contact us on 01833 631107 or [email protected] if you require any further information.

Wheelchair Access

There is level access from both entrances to the building, with a power assisted door at the front entrance on Horse Market, and a set of wide automatic doors at the rear. Disability vehicles can also get close to our rear entrance via the bottom of Morrison’s car park.

All public areas of the building are fully accessible as a lift is located in the Café Bar with access to all floors: 0, 1 & 2.

We are unable to accommodate mobility scooters inside the building, however, there is plenty of space at the rear to park safely. We do have a wheelchair available for customers’ use. Please contact us in advance of your visit to ensure availability.

Toilets and Baby Changing

Male and female toilets are situated on level 1 within the Café Bar. A separate accessible toilet is located adjacent to the lift on level 0. Baby changing facilities are available in the accessible toilet.

Hearing Facilities

An induction loop system for hearing aid users is available in the following areas:

  • Box Office & Visitor Information Point
  • Gallery
  • Witham Room
  • Music Hall
  • Service dogs are welcome.

We also welcome well-behaved dogs at The Witham in the Café Bar area and a drinking bowl can be found near the back doors.