Dear Friends and Customers,
It is my sad responsibility to inform you that The Witham closed our doors from 15:00 on Friday 20 March 2020 for the foreseeable future. The closure affects our entire building including the café, shop and gallery.
Despite the Covid19 crisis, our team has worked tirelessly to keep The Witham open. However, with the latest Government advice, it is now essential that we close for the safety of our staff, volunteers, customers and community.
I cannot express how hard it is to face this situation in the light of the tremendous progress we’ve made as a company over the last 18 months, following the Investing in the Witham campaign. But we are determined to overcome these challenges with the help of you, our amazing community.
It has been humbling to receive your kind messages of support in response to this crisis – thank you to everyone who has taken time to get in touch, to donate the value of tickets and generally for your understanding. We are all now facing uncertainty, but we will work hard to help mitigate the financial impact on The Witham as much as possible.
We will keep in touch regularly, especially when we have news regarding when it will be safe to reopen our doors. We will also be posting updates on our website and on social media channels.
With regards to the events we had planned, we will be sending specific emails relating to individual events. Where possible, we are working to postpone events and will communicate the new dates to you. If you have booked and are unable to attend the rescheduled date, you will have the options of a cancelled event.
Like many other businesses, I’m sure you will appreciate The Witham is in a very difficult position if it is to weather this pandemic and continue to be a part of the community. Given the financial impact cancelling events will have, we are asking customers, if able, to consider donating the value of their tickets instead of having a refund. Another valuable option would be to leave the value of the tickets with us as credit towards a future event. Of course, if these options are not suitable, we will begin the refund process for you.
Please visit our website for regular updates and visit this page for event cancellation information.
Thank you for your ongoing support and understanding.
We send our very best wishes to each and every one of you.
Susan Coffer, Centre Manager