What we’re doing to make The Witham COVID-19 secure

Having re-opened our building to the public on Wednesday 26 August, we wanted to reassure you that we are doing all we can to ensure the safety of our staff and visitors.  We have risk assessed all our spaces and look forward to welcoming back community groups very soon. As we continue to put plans in place to make The Witham COVID secure, we will regularly update this page with new information. Here are some things to look out for:

Hand sanitiser stations:

Hand sanitiser stations have been placed at the entrances, and other key points in the building.

Social distancing:

Social distancing will be in place throughout our building and will be in line with current legislation. This includes the use of the Gallery, which is currently being used as an overflow for the Café. Staff and Volunteers are on hand to offer assistance, as well as floor markings and signs making clear the location of queuing areas.

Face Masks/Coverings:

In line with government legislation, the wearing of a face mask or covering is now mandatory throughout the building and must be worn when attending screenings or performances. You are permitted to remove these when seated and eating or drinking in the Café.

Reserved seating:

All our cinema screenings use reserved seating to guarantee social distancing can be maintained. This means screenings are sold to a much smaller capacity with fewer seats available to book, which must be done in advance. On the day of the screening, it will not be possible to book seats after 10:00 for a 15:30 screening and 14:00 for a 19:00 screening.


Where possible tickets will be emailed directly to customers after they make a booking. This is to limit the contact between staff and customers and reduce queuing at the Box Office.

Cleaning schedule:

A stricter cleaning schedule will be in place, including measures such as increased cleaning of frequently touched surfaces, for example door handles and banisters. Café tables and chairs will be cleaned after every use.

Contactless and card payments:

We will be asking all customers visiting the Café, Box Office or shop to use contactless or card payments whenever possible.

Track & Trace:

You will find NHS QR codes around the building, which can be used with your smart phone and the NHS Tracing App. If you don’t have the App, our staff and volunteers will be on hand to take your contact details.

For the most up to date information on current COVID-19 restrictions in County Durham, please visit here.